Meet Andhra Bank’s Novel Chatbot – ‘Abhi’

To assist it’s customers, Indian Public Sector Lender Andhra Bank today launched a Chatbot named ‘ABHi‘. The Managing Director (MD) as well as Chief Executive Officer (CEO)  of Andhra Bank, J Packrisamy launched ABHi at a component held at Bank’s Head Office inwards Hyderabad today.
The give-and-take ‘AB‘ is the acronym of ‘Andhra Bank’ as well as ‘Hi‘ is a friendly greeting, thus the give-and-take ‘ABHi’. This chatbot uses latest Artificial Intelligence (AI) as well as Natural Language Processing (NLP) algorithm to sympathise the client enquiry as well as fetch the relevant information from possible knowledgebase inwards a thing of milliseconds. 
With ABHi, customers volition live on able to instruct the information instantaneously 24×7, anytime they want. Customers tin connect as well as know details from ABHi through website over Mobile/Desktop browser, Facebook Messenger as well as over vocalisation using Google Assistant. 
Customer tin inquire ABHi the next details :

  • Digital banking
  • Loans
  • Banking Services
  • Govt. Schemes
  • Insurance
  • Senior Citizen
  • RuPay Offers
  • Aadhaar Services
  • Payment Mode
  • Deposit/EMI Calculator
  • Lodge a client complaint
  • Know nearest Branch / ATM on Google map
  • Recharge Prepaid mobile etc.,
Andhra Bank has been proactively updating its technology as well as the chatbot-ABHi existence the latest plume inwards the cap of Bank’s technological advancement‘, Packrisamy said spell launching the chatbot. 
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